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title: "FAQ"
canonical: "https://bizcore.refined.site/space/BCKB/1806467482/FAQ"
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> Macro (toc)

# **Payments**

## When do I receive my Settlement Payout?

Settlement Payouts are processed daily at **09:00 AM AEST** excluding weekends and [National Public Holidays](https://www.officeholidays.com/countries/australia/)). Funds generally land in your account same day, but allow 48 hours.

If you are receiving a Settlement Payout today, you will be emailed 2 reports at 11:00 AM AEST, Settlement and Rejection, showing itemised transactions related to your payout.

Payments made to you using Biz Core’s services generally take 2 business days to clear. For example, a payment processed on Monday, will be paid to you on Wednesday, however, a payment processed on Friday, won’t be paid until Tuesday.

## Do you integrate with Xero?

A button can be added to your Xero invoice so your customer can pay directly with card. Payments made via this button can be shown on your Xero account/reports.

[Check out our integration guide.](https://bizcore.refined.site/space/BCKB/1785331713/Xero+Invoice+Payments+Integration)

> 📝 Requires Biz Core Card Payment service. 
> 📝 
> 📝 Contact [support@bizcore.com.au](mailto:support@bizcore.com.au) for more information.

## What are Claims and Cancellations?

A Claim is when a customer disputes the payment made to you.

A Cancellation is when the customer cancel’s the direct debit (aka payment stop) through their bank. This means all future attempted direct debits are automatically rejected.

[Read more about Claims and Cancellations here.](https://fsoftsolutions.atlassian.net/wiki/spaces/BCKB/pages/1817444418)