---
title: "Loan Summary and Record Toolbar"
canonical: "https://bizcore.refined.site/space/BCKB/2053079041/Loan%20Summary%20and%20Record%20Toolbar"
format: markdown
---
> Macro (toc)
# **Overview**
When a Loan Record is created [manually](https://bizcore.refined.site/space/BCKB/2004156427/How+to+Manually+Create+a+Loan), or [automatically after approving an application](https://bizcore.refined.site/space/BCKB/1779826689/Loan+Application+Process), users have a number of features available to assist with servicing and managing the loan. This document provides an overview of the Loan Summary and Record Toolbar. For specific information about the [Loan Ledger](https://bizcore.refined.site/space/BCKB/1807974424/Loan+Ledger), [Loan Behaviour](https://bizcore.refined.site/space/BCKB/1809121281/In-Built+Loan+Behaviour), [Fees, Assets, Holds and Defaults widgets](https://bizcore.refined.site/space/BCKB/1809383425/Fees%2C+Collateral%2C+Holds+and+Defaults), and general [Loan Servicing](https://bizcore.refined.site/space/BCKB/1775009805/Loan+Servicing) consult the relevant documentation pages.
---
# **Loan Summary**
Every Loan is accompanied by a summary that is visible within the Record. After accessing a Loan Workspace Record, the summary will provide overview of key details:
Starting from the top left and moving down, then across to the right, the explanations of the summary information are as follows:
| **Heading** | **Description** |
| --- | --- |
| Loan Summary | The heading for the Loan Summary will display the Loan’s unique [reference number](https://bizcore.refined.site/space/BCKB/1783890004/Records+%26+Statuses#Overview) in brackets. |
| Short Name | Below the Loan Summary heading and reference number, the [Short Name](https://bizcore.refined.site/space/BCKB/1776680977/Loan+Product+Setup#Using-the-Creation-Wizard) of the Loan Product linked to this specific loan is displayed. |
| Created Date | The date the Loan Record was created. |
| Loan Start Date | The date the loan commenced, or will commence. Funds can be disbursed on or after the specified date. |
| Closed Date | The date the [loan status](https://bizcore.refined.site/space/BCKB/1783890004/Records+%26+Statuses#Loan-Statuses) was changed to **Closed**. |
| Risk Category | The [risk category](https://bizcore.refined.site/space/BCKB/1776680977/Loan+Product+Setup#Risk-Categories) that was applied to the loan when being setup. Click the **Pencil **✏️ icon to adjust. |
| Amount of Credit | Total dollar amount of credit being advanced to the borrower, including upfront fees. |
| Loan Amount | The dollar amount approved to the borrower, minus upfront fees. This does not show the amount disbursed if the loan was used to refinance another. Please see the Loan Advance ledger for these details. |
| Loan Term | The initial loan term in weeks, from when the loan was created. |
| Orig. Repayment Amount | The dollar amount of the initial loan repayments, from when the loan was first created. |
| Orig. Repayment Frequency | The frequency of the loan repayments from when the loan was first created. |
| Orig. Loan End Date | The date the loan was scheduled to end when it was initially created. |
| Loan Reason | The reason for the loan, supplied either by the borrower during their application, or user when creating the loan manually. |
| Status | The current [status of the loan](https://bizcore.refined.site/space/BCKB/1783890004/Records+%26+Statuses#Loan-Statuses). Depending on the [loan product configuration](https://bizcore.refined.site/space/BCKB/1776680977) this may automatically change to reflect the progress and state of the loan, or can be manually adjusted by the user by clicking on the **Update Status ⇆** icon.
> ⚠️ Loan statuses are automatically managed between Active and Arrears based on repayment behaviour. However, there are additional manual status options available, allowing users to update a loan’s status in line with internal processes. More information on loan statuses can be found here: [Loan Statuses](https://bizcore.refined.site/space/BCKB/1783890004/Records+%26+Statuses#Loan-Statuses) |
| Assigned To | Displays the user the loan is currently assigned to, or empty if the loan is unassigned. More information about assigning loans to users can be found below in **Record Toolbar**. |
| Action Info | Users can record the last action taken on the loan, by clicking the **Pencil **✏️ icon and filling out the field this will be displayed in the Loan Summary. |
| Total Balance | The dollar amount of the total remaining loan balance. |
| Principal Balance | The dollar amount of the remaining loan principal balance. |
| Repayment Amount | The current dollar amount of the regular repayments, after any [recalculations](https://bizcore.refined.site/space/BCKB/1807974424/Loan+Ledger#Payment-Plan-Calculator) of the loan, or adjustments of scheduled payments. |
| Repayment Frequency | The current repayment frequency, after any adjustments to the loan repayment frequency or [recalculations](https://bizcore.refined.site/space/BCKB/1807974424/Loan+Ledger#Payment-Plan-Calculator). |
| Arrears | The dollar amount of any [positive or negative arrears balance](https://bizcore.refined.site/space/BCKB/1809121281/In-Built+Loan+Behaviour#Arrears-Behaviour-and-Calculation) on the loan. The **X days** in brackets will also display the number of days since the loan entered the arrears status. |
| Payment Arrears | The dollar amount of any [positive or negative payment arrears balance](https://bizcore.refined.site/space/BCKB/1809121281/In-Built+Loan+Behaviour#Standard-Arrears-vs-Payment-Arrears) on the loan. The **X days **in brackets will also display the number of days since the loan entered the payment arrears status. |
| Loan End Date | If the [Automatic Rescheduling hold is toggled off](https://bizcore.refined.site/space/BCKB/1809383425/Fees%2C+Collateral%2C+Holds+and+Defaults#Holds), the balance of any missed loan repayments will be scheduled up to this date. |
| Final Scheduled Payment | The date of the final scheduled loan repayment. The **X days** in brackets will display the number of days difference between the Loan End Date and the final scheduled payment. |
| Interest Rate | The current interest rate on the loan. Users can adjust this by clicking the **Pencil **✏️ icon and lock it with the **Padlock **🔒 icon. More information can be found below in **Variable Interest**. |
## **Variable Interest**
The variable interest feature allows users to adjust the interest rate of a loan ad-hoc. The **Interest Rate** field in the loan summary displays the current interest rate, users can then click the **Pencil **✏️ icon to adjust it in the popup window:
A [ledger entry](https://bizcore.refined.site/space/BCKB/1807974424/Loan+Ledger#Ledger-Entry-Types) is created when the change is submitted, recording the interest rate percentage change, and the date it is effective:
A note is also added to the [Messages](https://bizcore.refined.site/space/BCKB/1783857153/Side+Panel#Messages) tab in the Side Panel outlining the change, including displaying the user who enacted the interest rate adjustment:
Users can also hover over the current interest rate number to view an information box of **Fee Change History**, detailing any past and future changes to the loan’s interest rate:
Additionally, the interest rate on the loan can be locked to prevent it from being altered during Bulk Actions, this can be done by clicking on the **Padlock **🔒 icon to lock it, and then clicking it again to unlock it:
> ℹ️ The interest rate can only be changed within the limits set on the interest fee type within the [Loan Product](https://bizcore.refined.site/space/BCKB/1776680977/Loan+Product+Setup#Fees) settings.
# **Record Toolbar**
Along the top of each Loan Record is the Record Toolbar, providing tools and features for managing the loan:
| **Tool** | **Description** |
| --- | --- |
|  | Clicking this icon will add a direct URL link of the Loan Record to the user's clipboard, allowing them to share it or access the loan directly. |
|  | Clicking this icon will refresh the Loan Record, updating it to display the most recent information and ensuring real-time data accuracy. |
|  | Clicking this icon will allow the user to select and then generate document templates that are [saved to the Loan Product](https://bizcore.refined.site/space/BCKB/1776680977/Loan+Product+Setup#Documents). After creating a document any [placeholder tokens](https://bizcore.refined.site/space/BCKB/1797357573/Placeholder+Tokens) will be replaced with data from the Loan Record, and be stored in the documents tab of the [Side Panel](https://bizcore.refined.site/space/BCKB/1783857153/Side+Panel#Documents). This allows users to generate loan documents without needing to email them to the customer. |
|  | Users can click this icon to add a note to the Loan Record, these will be added to the [Messages tab of the Side Panel](https://bizcore.refined.site/space/BCKB/1783857153/Side+Panel#Messages). |
|  | Clicking this icon will open the [Reminders tab of the Side Panel](https://bizcore.refined.site/space/BCKB/1783857153/Side+Panel#Reminders), allowing the user to add or manage reminders for the loan. |
|  | Clicking this icon will launch the document upload wizard, allowing users to upload documents, images or files to be stored in the [Documents tab of the loan’s Side Panel](https://bizcore.refined.site/space/BCKB/1783857153/Side+Panel#Documents). After launching the wizard users can click the **Choose files** button or drag and drop files into the **Drop Zone**, before clicking **Upload All** to add them to the record. |
|  | Clicking this icon will launch a popup, where a user can be selected from the dropdown menu to have the loan assigned to them. A list of loans assigned to specific users can be searched for using [Filters in the Loan Workspace](https://bizcore.refined.site/space/BCKB/1778483201/Workspaces#Filters). |
|  | Users can click this icon to generate and then send a current loan statement to the borrower, as required. More information about this process can be found in [Sending Loan Statements](https://bizcore.refined.site/space/BCKB/1817018369/Sending+Loan+Statements#Manually-Send-Statements). |
|  | Users can click this icon to send the customer an email and SMS with a link to a secure portal, requesting their statements. More information about this can be found in [Request and Refresh Bank Statements](https://bizcore.refined.site/space/BCKB/1817247748/Request+and+Refresh+Bank+Statements#Request-Bank-Statement).
> ℹ️ To utilise the integration in Biz Core, subscribers are required to have an active account with Illion Bank Statements or Credit Sense. If users have an account and require assistance setting up this integration, please contact [support@bizcore.com.au](mailto:support@bizcore.com.au). |
|  | Users can click this icon refresh bank statements for customers where they have previously been collected in the past from either the Loan or Application Workspace Records. More information about this can be found in [Request and Refresh Bank Statements](https://bizcore.refined.site/space/BCKB/1817247748/Request+and+Refresh+Bank+Statements#Refresh-Bank-Statement).
> ℹ️ To utilise the integration in Biz Core, subscribers are required to have an active account with Illion Bank Statements or Credit Sense. If users have an account and require assistance setting up this integration, please contact [support@bizcore.com.au](mailto:support@bizcore.com.au). |
|  | Users can click this icon to send an email and SMS with a link to a Secure Payment Gateway, where the customer can make an immediate card payment towards the loan.
> ℹ️ Requires card payments to be enabled on the subscription. Please contact [support@bizcore.com.au](mailto:supper@bizcore.com.au) to discuss options for configuring this. |
|  | Users can click this icon to record any manual payments that are made towards the loan through BPay, cash, cheque or other arrangements external to Biz Core. More information about this can be found in [How Manual Loan Repayments are Handled](https://bizcore.refined.site/space/BCKB/2009628719/How+Manual+Loan+Repayments+are+Handled#Manually-Create-a-Payment-Ledger). |
|  | Users can click this icon to launch a popup to manually add a scheduled payment for the loan. After entering the **Scheduled Date** and **Amount** they can click **SUBMIT** to add the payment to the ledger to be taken on the scheduled date. |
|  | Users can click this icon to download a CSV file of the loan ledger to their device. The CSV file will contain a breakdown of each ledger entry, except for future scheduled payments. |